We are thrilled to be offering our coaching services 'In-person' once again to clients living within the Surrey/ Sussex area! There is nothing quite like working face-to-face and we look forward to working with clients in this way. 


However, we want to make sure that safety is guaranteed for both our clients and our coaches during these sessions. Below, we have set out the T's & C's for working in this way. 

  • Your coach will wear a mask for the entirety of the session, therefore you won't have to wear one whilst you are singing/ acting. 

  • There is limited availability on 'In-person' slots on any one day; this is to minimise the amount of people in the studio throughout the day. When you make a booking, you will be contacted by a member of our team to confirm your slot.

  • Prior to your session, you will be required to fill out a "COVID free" declaration to confirm that you have no symptoms or have not not been round people with COVID-19.

  • Your coach will always ensure a safe 2 metre distance is maintained throughout the session. There is plenty of room for this to be put in place in the studio we will be offering these sessions. 

  • Hand sanitiser will be readily available inside the studio and we would ask that you try not to touch anything if you don't need to, this way we can minimise the risk of spreading. 

  • If you develop symptoms before your session, please let us know and we can discuss ways of providing the session at another date or online. 

  • Should your coach develop any symptoms of COVID-19, we will let you know in advance of your session and you will either be offered a refund, postponement or the opportunity to have an online session with your coach.

  • Booking for 'face-to-face' coaching will open TWO WEEKS prior to the 17th of May to ensure you have plenty of time to arrange your session; should the guidelines change and we are no longer to offer your session in this way, you will be entitled to a refund, postponement to a later date or an online based session.  

  • You must bring any materials that your coach has asked you to prepare (I.e. Sheet music, Scripts, Speeches etc...) either printed or on a tablet, as we will not be providing materials to you on the day; this is to prevent any passing of germs or contaminated materials. 

  • There is an outside area in the studio, as well as indoor space, therefore we will be utilising both spaces as much as possible to reduce risk. 

We hope that these guidelines will make you feel more confident about working with your coach 'In-person'! We want to ensure that you feel comfortable at all times during your session, we ask that you maintain the same level of respect and safety as your coach. 


As we said, we can't wait to welcome you back to this normal way of working and we hope you enjoy working in this way again too! 

Many thanks,